transactions

All transactions are processed in AUD.

delivery time

All purchases made within Australia and internationally are posted with Australia Post. Orders are dispatched within 2 business days and you should allow another 2 - 4 business days for domestic parcels to arrive and 7-10 business days for international parcels. If you have any questions or are wishing to track your parcel you can email us at onlineshop@funkis.com. If we are out of stock at that time we will contact you via email as soon as we are notified of your payment. 

shipping
 

Both international and domestic shipping is calculated at the checkout once your address details have been entered. The cost will be calculated depending on weight and destination. International and Domestic shipping is done through Australia Post.

returns

Funkis is happy to offer our customers an exchange or credit note. If you are wanting to exchange your purchase you must contact us within a week of receiving the goods  at onlineshop@funkis.com. The item must be in original condition and postage must be covered by the customer. Please include in your return parcel a 3kg express post bag. If you are mailing back an item please include a note with your name and contact details and what you would like to do.

We only refund for faulty items. If you believe your item to be faulty please contact us immediately  at onlineshop@funkis.com. If you have any questions regarding returns please do not hesitate to contact us.

security

When purchasing from Funkis Swedish Forms Pty Ltd your financial details are passed through a secure server using the latest 128-bit SSL encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break and is the industry standard. 

privacy

Funkis regards privacy as an important part of our relationship with our customers. The following privacy policy applies to all funkis users, and conforms to Internet privacy standards.

If you have questions or concerns regarding this statement feel free to contact us at onlineshop@funkis.com

Collection of Information

In order to use the Funkis online store, we may require information from you in order to provide the best service possible.

All correspondence may also be collected and stored, particularly in regard to sales, support and accounts, including Email.

Any information collected by funkis  is collected via correspondence from you or your company. This may be via the telephone, Email, mail, fax or directly through our website.

Use of Collection Information

Any details collected from funkis customers is required in order to provide you with our products and/or services, and a high level of customer service.

Correspondence is recorded in order to provide service references, and to assist in our staff development.

Storage of Collected Information

All financial details (e.g. credit card numbers, PayPal account information) are processed and stored by PayPal, Inc.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.

If you have any questions about security on our Website, you can email us at onlineshop@funkis.com
 
Orders

If you purchase a product or service from us, we may request certain personally identifiable information from you. You may be required to provide contact information (such as name, Email, and postal address).

We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.

Communications

Funkis uses personally identifiable information for essential communications, such as Emails, accounts information, and critical service details. If you like to go on our mailing please join us on face book or email us on mail@funkis.com

Legal

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Website.

Links

Links on the funkis site to external entities are not covered within this policy. The terms and conditions set out in this privacy statement only cover the domain name of www.funkis.com