policies

delivery time


All purchases made within Australia and internationally are posted with Australia Post or TNT. All international orders are sent via registered post and require a signature upon delivery. 


All orders placed before 8am are processed within 2 working days. Orders placed after 8am will be processed the next business day. Customers should allow another 2 - 4 business days for domestic parcels to arrive and 7 - 10 business days for any international parcels. If you have any questions or are wishing to track your parcel you can email us at onlineshop@funkis.com.


Peak period shipping time
During sale activity and seasonal peak periods there may be a delay in order processing and shipment. During these periods please allow a further 3-5 days for shipment to metropolitan areas and 4 days to all other areas.


* Please note: Some items are subject to availabilty and may need to be ordered from our suppliers. If we are out of stock at the time of your order, we will contact you via email as soon as we are notified of your payment. 

 

 

shipping cost


Both international and domestic shipping is calculated at the checkout once your address details have been entered. The cost will be calculated depending on weight and destination. International and Domestic shipping is done through Australia Post or TNT. PLEASE NOTE: We do not send to PO BOX addresses. Both our postage services are signature on delivery services and you must be available to sign for your parcel upon its delivery. Please contact us before placing your order if you have any special requirements.

 

International Shipping Duties and Taxes

Please note for international shipments, customs duties and foreign taxes may be payable before your order is cleared by customs. funkis will not be held responsible for any charges incurred nor can we provide an estimate of these costs. Please contact your local customs office for more information regarding taxes and duties payable in your region.

 

Ownership and risk
Upon delivery at your specified address, ownership and risk of damage is transferred to the customer. We require a signature upon delivery; We will not be held responsible for any undeliverable orders. In the instance that the intended recipient is unavailable it is up to the customer to organise re-delivery with the courier company.

 

 

returns

Funkis is happy to offer our customers an exchange or credit note on any full price items purchased through our online store if the item(s) are:


- In original purchase condition.

- All tags, labels are intact.

- The item(s) have not been worn/washed 

Please make your purchase carefully as we do not offer a refund on an incorrect choice.


*If your return shows visible signs of wear or if the product is not in original condition we will not process the return.


If you are wanting to exchange your purchase you must contact us within 7 days of receiving the goods at onlineshop@funkis.com. The item(s) must be in original condition and the customer must cover all return postage costs. Please include in your return parcel a 3kg express postbag so we can return your excchange to you. If you are mailing back an item please include a note with your name and contact details and any further details of your return. Please direct all returns to the below address:


Funkis Online Store

202 Oxford Street

Paddington NSW 2021


All exchanges received before 8 am are processed within 2 working days. Returns received after 8am will be processed the next business day. Customers should allow another 2 - 4 business days for domestic parcels to arrive and 7 - 10 business days for any international parcels.

We only refund for faulty items. We do not refund for incorrect choice. If you believe your item to be faulty please contact us immediately at onlineshop@funkis.com. If you have any questions regarding returns please do not hesitate to contact us.

 

Please note there is no refund / credit or exchange on sale items. 


 

transactions

All transactions are processed in AUD.


 

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